As companies downsize their work force and operate under strict capital constraints in what will be an obviously down economy in 2009, managed services should be strongly considered as a solution.
Managed Services are network services, applications, and equipment that are managed by an outsourced vendor for a business. As businesses grow, managed services make it possible for companies to get the most out of their IT budget.
The current down economy is increasing the rate of adoption of managed services that provide the highest network performance possible at the lowest price possible.
Managed services replace investment in expensive hardware that depreciates quickly yet provide the same performance while also offering more nimbleness and freedom to try new solutions. Managed service solutions are fast, reliable and flexible network services at prices companies can afford.
Globalization has increased the need for managed services as organizations that need seamless network connectivity across the globe find that they cannot afford to invest in the hardware and IT staff required to manage and monitor their network in-house. As companies find that they do not have the internal resources to deploy new technologies or to expand, manage and monitor them globally, the managed services option will become more attractive to companies that want to scale and flex with business volumes. As an end result, companies will probably not go back to investing in their own hardware and IT staff to deploy and manage global networks.
In 2009, large carriers will continue to focus their resources on Fortune 100 – 500 companies, while mid-market companies will outsourcing their IT services on an increasing basis. This will create a situation in which less support is provided from carriers right at the time more IT support is needed by mid-market companies. This vast, underserved market requires the same IT solutions and customer support that our Fortune 100 customers receive, and managed services solution for mid-market companies will be chosen by carrier’s default.
